How to add or remove Interac e-Transfer® contacts in online banking

Before sending money using Interac e-Transfer, you need to add contacts to your account – and here’s how to do it.

Before your start…

Set up your Interac e-Transfer profile

  • The first time you send money using Interac e-Transfer, you’ll need to create an Interac e-Transfer profile. Follow the on-screen steps to get started.

Keep in mind

  • If you have two-step verification turned on, you’ll need to enter a verification code when adding a new Interac e-Transfer contact.

Eligible accounts

  • Advantage Account (Canadian-dollar, personal, or business)
  • All-In Banking Package
  • Manulife One main account
  • Manulife Bank Select chequing account
  • Line of credit

Step 1
Get started

Sign into online banking, click Interac e-Transfer®  in the left side menu, then click Manage contacts.

Screenshot showing how to add an Interac e-transfer contact in online banking.

Step 2
Add your contact’s information

Click Add a contact in the top right corner of the page.

On this screen, you’ll enter your contact’s information, including:

  • Their name
  • Their preferred language (only English and French are available)
  • How they should be notified (email, mobile/text message, or both)
  • Their email address, mobile phone number, or both

Once you’ve entered their information, click Add, and you’ll see a pop up confirming your contact has been added to your account.

Screenshot showing how to add an Interac e-transfer contact in online banking.

To update your contact’s email address or mobile phone number, click Interac e-Transfer®  in the left side menu, then click Manage contacts, then click on the + sign next to one of your contacts. Then click Edit, Delete, or Send money and follow the steps on screen.

Learn about other features in online banking

View all online banking features

®Trademark of Interac Corp. Used under licence.