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Changes to the operating agreement for your deposit account

The following deposit Operating Agreements have been updated:

  • Personal Account Operating Agreement (AB0169)
  • Business Account Operating Agreement (AB0319)
  • All-In Banking Package Operating Agreement (MP1044766)

The revised versions now include one or more of the following updates:

  • Updates made to the Financial Consumer Agency of Canada (FCAC) section to provide clarity regarding the Agency's role in the complaint handling process
  • Inclusion of the 10-business day cancellation rights for GICs.
  • Adding the Interac e-Transfer® security answer to the Liability section

We encourage you to download and save up-to-date copies of these documents for your records.