September 30, 2020 was the deadline to apply for financial relief, including payment deferral, on your Manulife Bank mortgage or credit card due to COVID-19.
If you applied for financial relief on or before September 30, we’ll review your application to confirm your eligibility and contact you to understand your specific situation.

As always, we’re here to help. If you have questions about your mortgage or credit card, you can contact us at the numbers below.

  • For mortgage inquiries: Call us at 1-877-765-2265 Monday to Friday, 8 a.m. to 8 p.m. Saturday and Sunday, 9 a.m. to 5 p.m.

  • For credit card inquiries: Call us at 1-844-323-7053 7 days a week, 7 a.m. to 11 p.m. EST