Sending money to friends and family using Interac e-Transfer is easy.
Before your start…
Enter the security question and answer
On this screen, you’ll create a security question and answer, and you can also add a message for your contact.
The security answer must be at least 3 characters and should be something only your contact knows. The security question and memo field can’t contain the security answer.
Once you’ve entered the question and answer, click Next.
Confirm the Interac e-Transfer transaction details
On this screen, review the details of your Interac e-Transfer transaction and ensure they’re correct. If you need to make any changes, click Back to update the details.
Once you’re ready, click Send to send the money using Interac e-Transfer, and your contact should receive it within an hour.
- To cancel a pending Interac e-Transfer transaction, click View my Interac e-Transfers in the left side menu, then tap the drop down arrow for the pending Interac e-Transfer transaction, then click Stop and confirm the cancellation.
- To remind a contact to accept your money via Interac e-Transfer, click View my Interac e-Transfers in the left side menu, then click the drop down arrow for the pending Interac e-Transfer transaction, then click Re-notify contact.
Learn about other features in online banking
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