Official All-In Banking Package contest rules & regulations


All-In Banking Package Customer Feedback Survey the Contest - Canada


To enter and be eligible to win, you must be a resident of Canada who has reached the age of majority in your province or territory of residence as of October 7th, 2019. You are not eligible to enter this contest if you, your spouse, child or parent or a person you are domiciled with is an employee of Manulife or a subsidiary or affiliate of Manulife or their promotional or advertising agencies. Any decision made by Manulife in respect of any entrant’s eligibility is final and non-appealable.


Contest entries will be accepted from October 7th, 2019, at 12:01 am Eastern Time (ET), to November 4th, 2019, at 11:59 pm ET (the "Promotional Period"). To be eligible to win, your completed survey must be submitted online and received by no later than 11:59 pm ET November 4th, 2019, (the “Contest Closing Date”).


No purchase is necessary to enter or win. Only one entry per person is permitted. Each entrant will be eligible to win only one prize. All eligible individuals who participate in this survey and provide their contact information on their electronic ballot form by the Contest Closing Date will be entered into the Contest.

To get access to the electronic ballot form, you must complete the All-In Banking Package Customer Feedback Survey. Once the electronic ballot form has been completed, participants simply need to click on the "Submit" button and the form will be sent to Manulife Bank and entered in the Contest, if eligible. Online access is required in order to participate in this Contest.


At 10:00 am Eastern Time (ET), November 8th, 2019, in Waterloo, Ontario, the potential winner will be randomly drawn from all eligible entries received by the Contest Closing Date. If, after making such efforts as Manulife Bank in its sole discretion deems reasonable, a potential winner cannot be contacted by telephone at the telephone number provided on the contest entry within ten (10) business days of the official draw date, an alternate potential winner will be drawn. Only one (1) prize will be awarded for the entire contest. The awarding of the prize is contingent upon the entrant's full compliance with the Official Contest Rules and Regulations.

Once contacted, the potential winner will be required to correctly answer, unaided, a time-limited mathematical skill-testing question to be administered by Manulife Bank. All decisions of Manulife Bank in administering the skill-testing question, or his or her designate, shall be final. If the skill-testing question is not answered correctly, a new potential winner will be drawn from the remaining eligible contest entries. This process shall repeat until a potential winner, who has complied with these rules, is successfully contacted and correctly answers the skill-testing question and is thereby declared the contest winner (the “Prize Winner”).


Five (5) $100 cash prizes (“the Prize”), will be awarded to the Prize Winners. One (1) Prize per winner which will be deposited directly into the winners savings account within their Manulife All-In Banking Package by December 31, 2019. The first randomly selected potential winner who answers the skill-testing question correctly will qualify to win the Prize, provided they comply with these rules.

The Prize must be accepted as awarded. Manulife Bank reserves the right to substitute a prize of equal or greater value if the advertised Prize is unavailable.

Odds of winning depend on the total number of eligible entries received for the drawing.


a) Manulife Bank, the Contest Sponsor, reserves the right to terminate or alter this contest at any time or to alter the contest rules without prior notice.

b) The declared winner agrees to sign Manulife Bank’s standard declaration and release form confirming compliance with the rules and regulations and waiving any liability of Manulife, its directors, officers, employees, and agents, affiliates and advisors with regard to injury, accident, or loss or damage of any kind arising out of participation in this promotion or acceptance of the Prize as awarded. If a declared winner is determined to be ineligible by Manulife Bank, or fails to return the completed declaration and releases as required within 10 business days of notification, Manulife Bank may declare the Prize to be forfeited and new potential winners may be selected and contacted, in accordance with rule #4 above, until a new winner is declared.

c) Manulife Bank assumes no responsibility for entries that are lost, stolen, delayed, damaged or misdirected either prior to or after delivery of the entry to Manulife Bank. Entries are subject to verification and will be declared invalid if they are or become illegible, mechanically reproduced, mutilated, forged, falsified, altered or tampered with in any way. Entrants agree to abide by these Contest Rules and the decisions of Manulife Bank, which are final. All entries become the property of Manulife Bank and will not be returned.

d) By accepting the Prize, the winner consents to the use of their name, address and/or photographs, without further compensation, in any advertising or publicity as may be carried out by Manulife Bank in its sole discretion.

e) If Manulife Bank determines that potential entrants are experiencing difficulty or are prevented from entering the contest due to technical difficulties, Manulife Bank may, without notice to any entrant or potential entrant, extend the contest for such period of time as Manulife Bank deems appropriate in the circumstances. To obtain a list of the winner(s), or for any questions about this contest, please contact Manulife at Request for the name(s) of winner(s) must be received within 90 business days of the Contest Closing Date. For residents of Québec, any litigation respecting the conduct or organization of a publicity contest may be submitted to the Régie des alcools, des courses et des jeux for a ruling. Any litigation respecting the awarding of a prize may be submitted to the board only for the purpose of helping the parties reach a settlement.


As a leading financial services provider, we respect your privacy, and our privacy statement can be accessed online. All information is confidential and will not be sold or shared with a third party.